Privacy Policy

DATAGROUP takes the protection of personal data very seriously. We ensure that your personal data is treated confidentially and according to the relevant data protection regulations and this Privacy Policy

The use of our website is generally possible without providing any personal data. If personal data (e.g. name, address or email address) is collected on our pages, this is always done on a voluntary basis. This data will not be disclosed to any third parties unless we have your express consent to do so.

We would like to point out that the transfer of data on the internet (e.g. during communication by email) may have security gaps. We cannot guarantee complete protection of your data against access by any third parties.

1. Data Controller in the Sense of Art. 4 (7) GDPR

The data controller in the sense of Article 4 (7) of the General Data Protection Regulation (GDPR) is:

DATAGROUP SE

Wilhelm-Schickard-Straße 7
72124 Pliezhausen

T +49 711 49005 00
E-Mail: kontakt@datagroup.de

The DATAGROUP Group currently comprises the following additional companies:

DATAGROUP SE
Wilhelm-Schickard-Straße 7
72124 Pliezhausen

DATAGROUP IT Solutions GmbH
Wilhelm-Schickard-Straße 7
72124 Pliezhausen

DATAGROUP Stuttgart GmbH
Wilhelm-Schickard-Straße 7
72124 Pliezhausen

DATAGROUP Ludwigsburg GmbH
Steiermärker Straße 3-5
70469 Stuttgart

DATAGROUP Köln GmbH
Gebäude Wickelei 2.12
Schanzenstraße 6-20
51063 Köln

DATAGROUP Bremen GmbH
Mary-Somerville-Straße 8
28359 Bremen

DATAGROUP Hamburg GmbH
Brandshofer Deich 68
20539 Hamburg

DATAGROUP Consulting Services GmbH
Genfer Allee 2
55129 Mainz

DATAGROUP Business Solutions GmbH
Auf den Tongruben 3
53721 Siegburg

DATAGROUP Operations GmbH
Hanauer Landstrasse 310
60314 Frankfurt am Main

DATAGROUP Enterprise Services GmbH
Auf den Tongruben 3
53721 Siegburg

DATAGROUP BIT Düsseldorf GmbH
Georg-Glock-Str. 18
40474 Düsseldorf

DATAGROUP Operate IT GmbH
Brandshofer Deich 68
20539 Hamburg

Almato AG
Theodor-Heuss-Straße 9
70174 Stuttgart

Almato AI GmbH
Theodor-Heuss-Straße 9
70174 Stuttgart

DATAGROUP Service Hub GmbH
Lange Straße 1a
18055 Rostock

DATAGROUP Frankfurt GmbH
Siemensstraße 10a
63263 Neu-Isenburg

DATAGROUP Ulm GmbH
Magirus-Deutz-Straße 17
89077 Ulm

DATAGROUP Berlin
a division of DATAGROUP Business Solutions GmbH
SHED
Sonnenallee 221 F
12059 Berlin

DATAGROUP München
a division of DATAGROUP Business Solutions GmbH
Lise-Meitner-Straße 9
85737 Ismaning

DATAGROUP Defense IT Services
a division of DATAGROUP Business Solutions GmbH
Auf den Tongruben 3
53721 Siegburg

Mercoline GmbH
Wittestr. 30 L
13509 Berlin

DATAGROUP BIT Hamburg GmbH
Wendenstraße 21B
20097 Hamburg

DATAGROUP BIT Oldenburg GmbH
Stau 123
26122 Oldenburg

DATAGROUP Cyber Security GmbH
Wilhelm-Schickard-Str. 7
72124 Pliezhausen

CLOUDETEER GmbH
Brandshofer Deich 68
20539 Hamburg

CONPLUS Mittelstandslösungen GmbH
Konrad-Zuse-Ring 16A
41179 Mönchengladbach

CONSYS ERP GmbH Co. KG
Konrad-Zuse-Ring 16a
41179 Mönchengladbach

Cplus Informationssysteme und -beratung GmbH
An der Strubek 18
22926 Ahrensburg

Inn2 GmbH
Sonnenstraße 3
83022 Rosenheim

Hövermann IT-Gruppe GmbH
Wilhelmstraße 80
49477 Ibbenbüren

DATAGROUP Rottweil GmbH
Saline 29
78628 Rottweil

systemzwo GmbH
Pfarrer-Weiß-Weg 10
89077 Ulm

DATAGROUP Rhein-Main GmbH
Konrad-Adenauer-Straße 3
55218 Ingelheim

CONSYS ERP GmbH Co. KG
Konrad-Zuse-Ring 16a
41179 Mönchengladbach

Inn2 GmbH
Sonnenstraße 3
83022 Rosenheim

DATAGROUP Enterprise Consulting GmbH
Staatsstraße 13
83059 Kolbermoor

Almato Iberia S.L.U
Edificio @mar
C/ Pallars 193-205,6ª izq..
08005 Barcelona

Almato Logistics Software S.L
Edificio @mar
C/ Pallars 193-205,6ª izq..
08005 Barcelona

DATAGROUP Enterprise Service Kft
1095 Budapest, Soroksári út 44. II.
emelet

DATAGROUP Banking Operations Center
Moldavska Cesta 10/B,
04011, Košice / Slovakia

DATAGROUP Polska Sp. z o.o.
Straszewskiego 10/2
31-101 Kraków

DATAGROUP Operations Lithuania UAB
Europos Pr. 23A,
46329 Kaunas,
Republik Lithuania

2. Communication by email / telephone / mail / contact form

Purpose of data processing/ lawful basis:

Personal data that you provide to us by email, telephone, mail or contact form will of course be treated confidentially. We will use your data exclusively for the purpose of dealing with the enquiry. The lawful basis for the data processing is Article 6 (1f) of the GDPR. The legitimate interest of DATAGROUP arises from the interest to respond to the enquiries of our customers, business partners and stakeholders with the aim of maintaining and promoting customer satisfaction.

The company to which you address your inquiry is responsible for processing your inquiry in accordance with data protection laws.

We use telephony functions of Microsoft Teams. The information on Teams in this privacy policy applies accordingly to the telephony function.

It cannot be ruled out that, for example, email addresses of external parties are processed in DATAGROUP systems for IT security purposes.

Recipient/ categories of recipients:

As a basic principle, we do not disclose data to any third parties. Data may be processed on our behalf by data processors in exceptional cases. These data processors have been carefully selected, are audited by us and are bound by contract in accordance with Article 28 of the GDPR.

We may also be required to pass on enquiries to other companies within DATAGROUP where this is necessary for processing.

Within the service portal, superiors at DATAGROUP customers may be able to view tickets created by other users at the company.

Storage period/ criteria to determine the storage period:

All personal data provided by you in the context of enquiries will be deleted or safely anonymised no later than 90 days after the final response on your enquiry has been given. The storage period of 90 days is explained by the fact that you may contact us again on the same subject after having received a response. We would then be able to refer to the earlier correspondence. Experience has shown that there are usually no further questions to our response after a period of 90 days.

Voicemail messages remain stored on answering machines until the called party deletes them.

Service tickets in support, reports and log files of the service portal are stored for as long as is necessary for DATAGROUP. Closed tickets are deleted from the service portal after six months.

3. Data Processing of Contact Persons

Purpose of data processing/ lawful basis:

The companies of DATAGROUP process the contact details of customers, stakeholders, suppliers and other business partners for communication by email, telephone, fax or mail. The lawful basis for the data processing is Article 6 (1f) of the GDPR. The legitimate interest of DATAGROUP arises from the interest to establish or conduct business relationships with customers, stakeholders, suppliers and other business partners by maintaining personal contact with contact persons. Insofar as there is a legitimate interest, the DATAGROUP companies can compare business partners with so-called sanction lists on the basis of Article 6 (1f) GDPR.

Recipient/ categories of recipients:

As a basic principle, we do not disclose personal data to any third parties outside of DATAGROUP. Within DATAGROUP, data is shared, amongst others, to establish or conduct business relationships. Data may be processed on our behalf by data processors in exceptional cases. These processors have been carefully selected, are audited by us and are bound by contract in accordance with Article 28 of the GDPR.

Storage period/ criteria to determine the storage period:

Personal data for the purpose of conducting business relationships is stored as long as there is a legitimate interest.

4. Newsletter

Purpose of data processing/ lawful basis:

You have the possibility to order our newsletter through different channels (this website, at fairs). The lawful basis for data processing in order to send out newsletters is your consent under Article 6 (1a) of the GDPR as well as § 7 (2) of the Unfair Competition Law. The purpose of data processing within the context of an order of the DATAGROUP newsletter is to inform newsletter subscribers about offers, initiatives, products, events and services of the companies of DATAGROUP.

Provided that you register for the free DATAGROUP newsletter, we would need your email address as compulsory information. Provided that you voluntarily provide any further personal details (name, surname, company, job title and selection of themes) we will use this data exclusively for the purpose of analysing the target group and for an internal analysis.

You will receive an email with a confirmation link after sending the registration form. Provided that you click on this link you are subscribed to the newsletter. You will be informed accordingly by another email. By confirming the registration, you give your consent to process your email address and your optional data for the purposes stated herein. We will store the time and the IP address used for ordering the newsletter for evidence purposes.

Your consent to order the DATAGROUP newsletter can be revoked at any time with effect for the future by confirming the relevant unsubscribe link in a newsletter or by sending an email to marketing@datagroup.de

Recipient/ categories of recipients:

As a basic principle, we do not disclose data to any third parties outside of DATAGROUP. We have commissioned service provider CleverReach GmbH & Co. KG to send out newsletters. This service provider has been carefully selected and audited by us and is bound by contract in accordance with Article 28 of the GDPR. Within the DATAGROUP group of companies, data is passed on by DATAGROUP SE to other companies to ensure that they can provide you with information as well.

Storage period/ criteria to determine the storage period

Provided you revoke your consent to receive the DATAGROUP newsletter, the data collected for this purpose will be deleted immediately unless they are also needed for another purpose.

5. Data Processing for Marketing Purposes

Purpose of data processing/ lawful basis:

The companies of DATAGROUP use personal data for marketing purposes, especially for advertising sent by email, telephone and mail. The purpose of the data processing for marketing campaigns is to inform the data subjects about products and services of the DATAGROUP companies. The lawful basis for sending advertising by mail is Article 6 (1f) of the GDPR. The legitimate interest of DATAGROUP arises from the interest to provide customers and stakeholders with information on products and services. The lawful basis for marketing campaigns by email or telephone generally is the declaration of consent given by you, while § 7 of the Unfair Competition Law can apply for marketing campaigns as well.

You can object to the receipt of advertising at any time with effect for the future, without incurring any costs other than the transmission costs according to the basic tariffs, by sending a message to marketing@datagroup.de

If you declare an objection to the receipt of advertising, we store your data in an advertising blocking file on the basis of Art. 6 para. 1 f) GDPR. The legitimate interest of DATAGROUP arises in this case from the interest in ensuring compliance with the asserted opposition.

Recipient/ categories of recipients:

As a basic principle, we do not disclose your data to any external third parties. Provided that external data processors will be used to send advertising, they are contractually obligated under Article 28 of the GDPR and have been controlled to verify that appropriate organisational and technical security measures are in place. Within DATAGROUP, your data may be passed on to other companies for marketing purposes.

Storage period/ criteria to determine the storage period:

Provided that you object to the receipt of advertising, your data will be blocked immediately and subsequently deleted unless they have been stored for other purposes as well.

6. Receipt of Applications

For information on data processing in application procedures and when using our careers portal, please refer to the data protection information for the careers portal.

7. Seminar Registration and Registration for Events

Purpose of data processing/ lawful basis:

If you wish to book seminars on our website or registrate for events, we would need the information marked as required fields in the booking screen. The input fields that are not specifically marked are optional for you to fill in. As part of the booking you will receive an email from us to confirm your registration. The booking process will not be completed before you activate the link in this email. Your data submitted in the context of the booking will be processed by us for the purpose of carrying out the booking and the seminar or for the registration for an event. The lawful basis for this data processing is Article 6 (1b) of the GDPR.

Provided that you have given us your consent to do so, we will also use your data to provide you with marketing information on the seminar/event in question by email, mail or telephone as a follow-up to the seminar/event. Your consent can be revoked at any time with effect for the future by confirming the relevant unsubscribe link in one of our emails or by sending an email to marketing@datagroup.de. The lawful basis for data processing for the purpose of providing information is your consent under Article 6 (1a) of the GDPR as well as §7 (2) of the Unfair Competition Law.

Recipient/ categories of recipients:

We may disclose the names of the persons who register for a seminar on our website to our training partner who conducts the training. This partner needs the data for the organisational handling of his training and will also report the data to the relevant testing institute. The forwarded data will be stored in a database which will generate the examination papers and finally the eventual certificate. Data provided by applicants for events will not be disclosed.

We also use the GoTo Webinar tool for virtual events. As a result, the provider GoTo Technologies Ireland Unlimited Company, The Reflector, 10 Hanover Quay, Dublin 2, D02R573, Ireland, receives personal data from you. We have carefully selected this provider and contractually bound it in accordance with Art. 28 GDPR. Further information on data protection at the provider can be found at https://www.goto.com/de/company/trust/faq.

The provider GoTo Technologies may transfer data to locations outside the EU. You consent to the transfer of your data to these locations in accordance with Art. 49 (1a) GDPR. There may be no adequate level of data protection at entities outside the EU. This entails risks such as the lack of enforcement of data subjects’ rights or the possible access of government agencies. You can revoke your consent at any time with effect for the future. GoTo Technologies has also concluded standard contractual clauses with its sub-service providers.

Storage period/ criteria to determine the storage period:

Where required, we will store the data of participants in seminars and events for the duration of the legal retention periods. Subsequently, and apart from that, the data will generally be deleted. Provided that you have given your consent to receive information, we will store your data for this purpose until you revoke your consent.

8. Cookies

Essential cookies:

Some of the webpages use so-called cookies. Cookies do not cause damages to your computer and do not contain viruses. Cookies are used to make our offer more user-friendly, more efficient and more secure. Cookies are small text files that are stored by your browser on your computer.

Most of the cookies used by us are so-called “session cookies”. They will be deleted automatically after the end of your visit. Other cookies remain on your terminal device until they are deleted by you. These cookies enable us to recognise your browser on your next visit.

You can adjust your browser to be informed when cookies are placed, to individually allow cookies, accept cookies in certain cases or to generally exclude them as well as to activate an automatic deletion of cookies when the browser is closed. The deactivation of cookies may restrict the functionality of this website.

Cookie settings can be edited here: Activate/deactivate cookies

The legal basis for data processing by so-called “necessary cookies” is Art. 6 Para. 1 lit. f GDPR and § 25 Para. 2 no. 2 TDDDG. Necessary cookies enable basic functions and are necessary for the proper functioning of the website. We have a legitimate interest in making the website as user-friendly as possible.

The following cookies, which are set by this website, are necessary for the operation of the website:

Name of the cookie

cookieconsent_status

Storage period of the cookie

354 days

Marketing cookies:
Google Ads Conversion:

We use Google Ads to draw attention to our attractive offers with the help of advertising material (so-called Google Ads) on external websites. We can determine how successful the individual advertising measures are in relation to the advertising campaign data. We are interested in showing you advertising that is of interest to you, making our website more interesting for you and achieving a fair calculation of advertising costs.

These advertising materials are delivered by Google via so-called “ad servers”. For this purpose, we use ad server cookies, through which certain parameters for measuring success, such as the display of ads or clicks by users, can be measured. If you access our website via a Google ad, Google Ads will store a cookie on your PC. These cookies generally lose their validity after 90 days and are not intended to identify you personally. The unique cookie ID, number of ad impressions per placement (frequency), last impression (relevant for post-view conversions) and opt-out information (marking that the user no longer wishes to be addressed) are usually stored as analysis values for this cookie.

These cookies enable Google to recognize your internet browser. If a user visits certain pages of an Ads customer’s website and the cookie stored on their computer has not yet expired, Google and the customer can recognize that the user clicked on the ad and was redirected to this page. A different cookie is assigned to each Ads customer. Cookies can therefore not be tracked via the websites of Ads customers. We ourselves do not collect and process any personal data in the aforementioned advertising measures. We only receive statistical evaluations from Google. Based on these evaluations, we can recognize which of the advertising measures used are particularly effective. We do not receive any further data from the use of the advertising material; in particular, we cannot identify users on the basis of this information.

Due to the marketing tools used, your browser automatically establishes a direct connection with the Google server. We have no influence on the scope and further use of the data collected by Google through the use of this tool and therefore inform you according to our level of knowledge: Through the integration of Ads Conversion, Google receives the information that you have accessed the corresponding part of our website or clicked on an advertisement from us. If you are registered with a Google service, Google can assign the visit to your account. Even if you are not registered with Google or have not logged in, it is possible that the provider will find out your IP address and store it.

The legal basis for the processing of your data is the consent you have given in accordance with Art. 6 para. 1 lit. a GDPR and §25 para. 1 sentence 1 TDDDG. The transfer of personal data to bodies outside the EU is based on your consent in accordance with Art. 49 para. 1 lit. a) GDPR. You can revoke this consent at any time. In addition, the EU-US Data Privacy Framework applies to Google in the USA. Further information on data protection at Google can be found here: http://www.google.com/intl/de/policies/privacy and https://services.google.com/sitestats/de.html.

The following cookies set by this website are related to Google Ads Conversion:

Name of the cookie

AW-724711044

Storage period of the cookie

Max. 90 days


9. Server Log Files

The provider of these websites collects and automatically stores information in so-called server log files that your browser automatically transmits to us. This includes:

This data cannot readily be assigned to specific persons. A combination of this data with other data sources does not take place. We reserve the right to review this data at a later time if we become aware of specific grounds for suspicion of illegal use.

The legal basis for the processing of this data is Article 6 (1) (f) GDPR. Our legitimate interest is in the above-listed purposes of data processing. The recipient of this data is Provitex GmbH, Eberhardstraße 1, 72764 Reutlingen, which is responsible for hosting the website. There is no other transfer of this data to external parties. The data is stored for a period of 7 days.

10. Analytics

Purpose of data processing/ lawful basis:

This website uses functions of the web analysis service Google Analytics. Google Analytics uses so-called “cookies”. These are text files that are stored on your computer and enable an analysis of your use of the website. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide other services related to website and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics is linked to other data about you, such as your search history, personal accounts, usage data from other devices and all other data Google has about you. The data processing is essentially done by Google.

The information generated by cookies about your use of this website is usually transferred to a Google server in the United States and stored there. Both Google and potentially the US government have access to this data. However, the settings of Google Analytics on this website mean that your IP address is shortened or masked as soon as the data is received by Google Analytics and before it is stored or processed.

The legal basis for the use of Google Analytics is the consent you have given in accordance with Art. 6 (1) point a GDPR and §25 (1) sentence 1 TDDDG. You can revoke this consent at any time with effect for the future.

The following cookies, which are set by this website, are associated with Google Analytics:

Name of cookie

_ga

_ga_F56S6H339D

Duration of cookie storage

2 years

2 years

Recipient/ categories of recipients:

As part of the Google Analytics service, Google Ireland Limited supports us as a processor in accordance with Art. 28 GDPR. The data processing can also take place through Google outside the EU or the EEA (in particular in the USA). With regard to Google in the USA, an adequate level of data protection is guaranteed by the adequacy decision (EU-U.S. Data Privacy Framework). Google is also obliged to conclude standard contractual clauses with other subcontractors. You consent to the transfer of your data to these entities in accordance with Art. 49 (1) a) GDPR. Entities outside the EU may not provide an adequate level of data protection.

Storage period/ criteria to determine the storage period:

We store user and event data for a period of 2 months.

You can prevent cookies from being stored by selecting the appropriate settings on your browser. However, we would like to point out that in this case you may not be able to use all the functions of this website to their full extent. You can also prevent Google from collecting the data generated by the cookie and related to your use of the website (including your IP address) and from processing this data by Google by clicking on the following link: Activate/deactivate cookies. For more information about Terms of Use and Privacy, please visit http://www.google.com/analytics/terms/de.html or https://www.google.de/intl/de/policies/. On this website, Google Analytics has been extended by the code “gat.anonymizeIp();” to ensure an anonymized collection of IP addresses (so-called IP-Masking).

11. YouTube Videos

On some of our websites we embed YouTube videos. Opening these websites results in YouTube content being downloaded. In this context, YouTube also receives your IP address, which is technically necessary for retrieving the contents. In principle, we have no influence on further data processing by YouTube, which is operated by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. However, when embedding the videos, we activated the extended data protection mode offered by YouTube. The use of YouTube and the resulting transmission of your IP address happens on the basis of the consent given by you in accordance with Art. 6 (1) a) GDPR. The transfer of personal data to entities outside the EU is based on Art. 49 (1) a) GDPR. You can revoke these consents at any time. Further information on the handling of user data can be found in YouTube’s privacy
policy: https://policies.google.com/privacy?hl=de&gl=de

Please note: When you play a YouTube video on our site, this is considered consent in the sense described above, even if you have not previously given consent in the Consent Management Tool.

The following cookies that are set by this website are related to YouTube:

Name of the cookie:

APISID

CONSENT

HSID

IDE

LOGIN_INFO

PREF

SAPISID

SID

SIDCC

SSID

VISITOR_INFO1_LIVE

__Secure-3PAPISID

__Secure-3PSID

__Secure-APISID

__Secure-HSID

__Secure-SSID

Storage period of the cookie:

704 days

6480 days

704 days

269 days

687 days

624 days

704 days

704 days

322 days

704 days

74 days

704 days

704 days

109 days

109 days

109 days

12. Google reCaptcha

For the protection of our website we also use the reCAPTCHA service of the company Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland; “Google”). This service involves the transmission of your IP address and possibly other data to Google, which is required for the reCAPTCHA service. Google’s privacy policy applies to this data. You can find more information about Google Captcha’s privacy policy here: https://www.google.com/intl/de/policies/privacy/.

The legal basis for data processing in connection with Google reCAPTCHA is Art. 6 para. 1 f) GDPR. Our legitimate interest is the protection of our website and the interest of protection against spam and misuse.

13. Stock Information

On some subpages of our website we embed a stock chart. Calling up these sub-pages may result in content being loaded from the external provider EQS Group AG, Karlstraße 47,80333 Munich. In this context, EQS also receives your IP address, which is technically required to retrieve the content. We have no influence on the further data processing by EQS. The transmission of your IP address is based on Art. 6 para. 1 f) GDPR. Our legitimate interest lies in the appealing design of our website.

14. Microsoft Teams

General:

If you participate in an online meeting as an external participant, you will receive an access link by e-mail from the meeting host. When registering for the online meeting, you must then enter your name and, if required, your e-mail address.

If you do not wish to exchange data with us via Microsoft Teams in accordance with Art. 9 GDPR, we ask you to black out this data in advance or otherwise make it unrecognizable. 

Microsoft Teams is a service of Microsoft Corporation. For more information about the processing of your data when using “Teams”, please visit: https://privacy.microsoft.com/de-de/privacystatement and https://news.microsoft.com/de-de/datenschutz-und-sicherheit-in-microsoft-teams-nutzer/.

The DATAGROUP company whose employee sent you the invitation link is responsible for collecting and processing your personal data in connection with the use of Microsoft Teams. Please find the contact details in this privacy policy or in the e-mail signature of the invitation.

Purpose of data processing/ lawful basis:

We use the tool “Microsoft Teams” to perform online meetings, video conferences and/or webinars and, if necessary, also to exchange documents with the participants.

The legal basis for data processing regarding contact persons at external offices is 6 para. 1 lit. f) GDPR. Our interest lies in an improved organization and communication with our contact persons as well as the reduction of previously used tools. If our contact person is a direct contractual partner and a natural person, Art. 6 para. 1 lit. b) GDPR is the legal basis.

If special categories of personal data within the meaning of Art. 9 (1) GDPR are processed, e.g. within documents provided, the legal basis is Art. 9 (2) a) GDPR. You expressly give your consent for this.

Furthermore, in accordance with Art. 49 (1) a) of the GDPR, you expressly consent to the fact that, under certain circumstances, data may also be transferred to locations outside the EU/EEA where there is no adequate level of data protection within the meaning of the GDPR. You are aware of the risks associated with this, such as the lack of enforcement of data subject rights and possible access by government authorities. 

You can revoke these consents at any time with effect for the future. In the event of a revocation, the documents will be deleted from Microsoft Teams.

Recipient/ categories of recipients:

Personal data that is processed in connection with the storage of documents in Microsoft Teams is generally not disclosed to third parties unless it is intended for disclosure. Please note that content from the stored documents, as well as from personal meetings, is often used to communicate information with customers, prospects or third parties and is therefore intended for disclosure. Other recipients: The provider of “Microsoft Teams” necessarily receives knowledge of the above-mentioned data, insofar as this is provided for in the context of our order processing agreement with “Microsoft Teams”.

Data processing outside the European Union

Data processing outside the European Union (EU) does not occur as a matter of principle, as we have limited our storage location to data centers in the European Union. However, we cannot exclude the routing of data via Internet servers located outside the EU or EEA. In some countries, there is a risk that authorities may access the data for security and surveillance purposes without informing you or allowing you to seek redress. We have agreed to EU standard contractual clauses with the provider of “Microsoft Teams”.

You are not required to communicate with us via Microsoft Teams. If you wish, communication may take place by other means (such as email or telephone).

Storage period/ criteria to determine the storage period:

As a matter of principle, we delete personal data when there is no need for further storage. A requirement may exist in particular if the data is still needed to fulfill contractual services, to check and grant or ward off warranty and, if applicable, guarantee claims. In the case of statutory retention obligations, deletion will only be considered after expiry of the respective retention obligation.

Where relevant – Special information about recordings in Microsoft Teams:

For use in our DATAGROUP Academy as well as in webinars for external parties/customers or for other purposes communicated in individual cases, we would like to make digital audio and video recordings of the meeting (“Recordings”). The subject is indicated in the invitation subject line. The Recording will be digitally stored by the meeting host. This may include audio recordings, video recordings, and public chat content of the meeting participants. (“Details”).

The digital recordings are made available to the participants of the meeting and made available in DATAPEDIA, our intranet, for information and training purposes. Access to DATAPEDIA is available to all DATAGROUP companies (recipients).

The legal basis for data processing is your consent in accordance with Art. 6 (1) a) and Art. 9 (2) a) GDPR. You can revoke it at any time with effect for the future. The provision of your data is neither contractually nor legally required. The non-provision or revocation of consent has no effect on your contractual relationship with us. The revocation should be addressed to marketing@datagroup.de. The recordings will be deleted immediately when the stated purpose ceases to apply after the period specified in the invitation has expired, unless you have revoked this consent beforehand. Personal data may be transferred to third countries under certain circumstances; this is done on the basis of standard contractual clauses.

15. AskIT Catbot

Purpose of data processing/ lawful basis:

DATAGROUP SE operates a chatbot on our websites. This is intended to increase potential applicants’ interest in DATAGROUP as a company. According to the terms of use of the chatbot, which are subject to approval, no personal data should be entered by users in the chat. The IP address is not stored when the chatbot page is accessed. The entries made in the chat are stored in the form of logs. Since no user data is collected, the entries are anonymous. Entries are not assigned to specific users.

Recipient/ categories of recipients:

The chatbot is operated on a server of an external service provider within Germany. Anonymous data may be passed on to the company OpenAI.

Storage period/ criteria to determine the storage period:

The logs are used for system error analysis and stored for 90 days. In addition, the training data is stored; this does not contain any personal data and is kept for an unlimited period.

16. Rights of the Data Subjects

According to Article 15 (1) of the GDPR you have the right to have access to your personal data that has been collected and stored by DATAGROUP free of charge upon request.

If the statutory requirements are given, you also have the right to be informed (Article 16 GDPR) about your personal data, to have your personal data erased (Article 17 GDPR) or to restrict the processing of your personal data (Article 18 GDPR).

Provided that the data processing is based on Article 6 (1e or f) of the GDPR you have the right to object under Article 21 of the GDPR. Provided that you object to the data processing, it will be stopped in the future unless the responsible person can provide compelling legitimate grounds for a further processing that override the data subject’s interest in the conflict.

Provided that you have given us the processed data yourself, you have the right to data portability under Article 20 of the GDPR.

Provided that the data processing is based on a consent in accordance with Article 6 (1a) or Article 9 (2a) of the GDPR you can revoke the consent at any time with effect for the future without affecting the lawfulness of the previous processing.

In any of the cases above, for further questions or in the event of a complaint, please contact our data protection officer in writing or by email.

Additionally, you have the right to complain to the data protection supervisory authority. The competent data protection supervisory authority is determined by the federal state in which you reside or in which the data controller has its head office.

In the case of joint controllers, you will receive the relevant information from the controller with whom you are initiating or conducting a business relationship.

17. No Obligation to Make Personal Data Available

Unless otherwise specified in the previous chapters, the provision of personal data is not required by law or by contract or necessary for signing a contract. You are not obligated to provide any personal data, if no contrary information has been given before. If you do not provide your personal data, this may possibly mean that we cannot answer your contact request or that a participation in the application procedure or a participation in an event is not possible.

18. Contact Details of the Data Protection Officer

For further information or any suggestions on the topic of data protection please contact our internal data protection officer:
Dr. iur. Christian Borchers
Datenschutz Süd GmbH
Wörthstrasse 15
97082 Würzburg
office@datenschutz-sued.de

19. Privacy Policy for Social Media Pages

Privacy Policy for Social Media Pages

DATAGROUP SE takes compliance with data protection regulations very seriously. We would like to inform about how we process your personal data when you interact with us on our social media pages.

Data Controller

We, DATAGROUP SE, operate the following social media sites:

Please see our imprint for our contact details and further information on our company.

In addition to us, there is also the operator of the social media platform itself. This operator is also a further controller that carries out data processing over which we have only limited influence. In those areas where we can exert influence and parameterize data processing, we work within the scope of the options available to us to ensure that the social media platform operator handles data in a manner that is compliant with data protection. However, there are many areas where we cannot influence the data processing by the social media platform operator and we also do not know exactly which data the operator processes. However, the operator will inform you about this in its respective data protection declaration.

Our Data Processing

The data you enter on our social media pages, such as comments, videos, pictures, likes, public messages, etc., are published by the social media platform and are never used or processed by us for any other purpose. We merely reserve the right to delete content should this become necessary. We may share your content on our page if this is a function of the social media platform and communicate with you via the social media platform. The legal basis is Art. 6 (1f) GDPR. The data processing is carried out in the interest of our public relations and communication.

On our Facebook page, we use the Insights feature. Insights is aggregated information that can help us understand how people interact with our Facebook Page. Insights may be based on personal information collected in connection with a visit to or interaction of people on or with our Facebook Page and its contents. The legal basis is Art. 6 (1) (f) GDPR. Data processing is carried out in the interest of our public relations work and communication.

If you wish to object to a specific data processing activity over which we have influence, please contact us using the contact details provided in the imprint. We will then check your objection or, if necessary, forward it to the social media platform.

If you send us a request on a social media platform, we may, depending on the required response, also refer you to other secure communication channels that guarantee confidentiality. You can always send us confidential requests at the address given in the imprint.

As already mentioned, we take care to design our social media pages in a manner that is as privacy-compliant as possible in the places where the social media platform provider gives us the option to do so. In particular, we do not use the demographic, interest-based, behavior-based or location-based target group definitions for advertising that the social media platform operator may provide us with. Overall, we do not use the social media platform for advertising purposes. With regard to statistics that the social media platform provider makes available to us, we can only influence them to a limited extent and cannot switch them off. However, we take care not to make any additional optional statistics available to us.

Data processing by the provider of the social media platform

The provider of the social media platform uses web tracking methods. Web tracking may also take place independently of whether or not you are logged in or registered on the social media platform. Unfortunately, we cannot influence or restrict the web tracking methods of the social media platform.

Please be aware that the platform provider may use your profile and behavioral data to evaluate, among other things, your habits, personal relationships and preferences. We have no influence on the processing of your data by the platform provider.

Further information on the data processing conducted by the platform provider, including information concerning your rights as a user, can be found in the provider’s data protection policy:

In the cases in which we are jointly responsible with the Social Media Platform for the processing, you will find the essential contents of the joint processing of your data here:

Your rights as a user

In light of the processing of your personal data, the GDPR grants you as a user of social media pages the following rights:

1.) Right of access to your data (Art. 15 GDPR):

You have the right to obtain confirmation as to whether or not personal data concerning you is being processed, and, where that is the case, obtain access to the personal data and the information as specified in Art. 15 GDPR.

2.) Right to rectification and erasure (Articles 16 and 17 GDPR):

You have the right to obtain, without undue delay, the rectification of inaccurate personal data concerning you and, if necessary, the right to have incomplete personal data completed.

You also have the right to obtain an erasure of the personal data concerning you without undue delay, if one of the reasons listed in Art. 17 GDPR applies, e.g. if the data is no longer necessary for the intended purpose.

3.) Right to restriction of processing (Art. 18 GDPR)

You have the right to request restriction of the processing of your data if one of the conditions set out in Article 18 GDPR is met, for instance if you have objected to the processing of your data, for the duration of a possible evaluation.

4.) Right to data portability (Art. 20 GDPR):

In certain situations, listed in Art. 20 GDPR, you have the right to receive the personal data concerning you in a structured, common and machine-readable format or demand a transmission of the data to another third party.

5.) Right to object (Art. 21 GDPR):

If the data is processed pursuant to Art. 6 para. 1 lit. f GDPR (data processing for the purposes of the legitimate interests), you have the right to object to the processing at any time for reasons arising out of your particular situation. We will then no longer process your personal data, unless there are demonstrably compelling legitimate grounds for processing, which override the interests, rights and freedoms of the person concerned, or the processing serves the purpose of asserting, exercising or defending legal claims.

Right to lodge a complaint with a supervisory authority

Pursuant to Art. 77 GDPR, you have the right to lodge a complaint with a supervisory authority if you believe that the processing of your personal data infringes applicable data protection regulations. Your right to lodge a complaint may be enforced in the Member State of your habitual residence, place of work or the place of the alleged infringement.